The evolution of technology has created unprecedented change in the Automotive industry. Consumer transportation preferences have shifted towards electriﬁcation, global connectivity, diverse mobility and autonomous driving. As connected vehicles become platforms for customer experience, the digital driving experience will heavily influence consumer loyalty and brand preference.
Controlling the in-vehicle user experience is paramount. Consumers expect a connected vehicle experience similar to that of their connected experience at home, work and via their smartphone device. Vehicles without the right kind of connectivity to accommodate mobile lifestyles will quickly fall off the consumer’s consideration list.
OpenText™ Connected Vehicle Platform is a cloud-based environment that offers an identity-centric approach to improving the vehicle ownership experience. From managing the day to day vehicle engagement to remotely diagnosing potential vehicle faults, the OpenText Connected Vehicle solution enables vehicle manufacturers to offer an improved customer experience, explore opportunities to monetize vehicle data and obtain deeper insights into vehicle performance that can drive future vehicle development programs.