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OpenText Email2EDI

Automatically capture and convert emails and faxes into structured data

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See how OpenText Email2EDI and OpenText™ Fax2EDI extend digital supply chains.

OpenText™ Email2EDI automatically converts unstructured documents into structured data and delivers them to back-end applications through OpenText™ Trading Grid, eliminating costly and error-prone manual keying and filing. With Email2EDI, organizations can digitally onboard trading partners without requiring users to change their email or fax practices.

Why choose OpenText Email2EDI?

  • 100% partner digitization

    Automate critical business processes via a single global platform that onboards and connects business partners regardless of their technical capabilities.

  • Global SaaS capture platform

    Leverage the efficiencies and capabilities of a SaaS platform that supports 70+ languages.

How OpenText Email2EDI can benefit business

Discover the advantages of using Email2EDI

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  • Digitize trading network

    Create a digital community without requiring trading partners to change their fax or email-based processes.

  • Increase process efficiency

    Automate time-consuming, error-prone, manual data entry and vastly reduce the management of email, fax and paper.

  • Enhance ERP value

    Transform emailed or faxed documents into any required format, such as EDI or XML, to take full advantage of existing ERP investments.

  • Improve security and visibility

    Consolidate all business transactions within the OpenText™ Trading Grid™ platform to extend governance and reporting capabilities.


  • Document and character recognition

    Transforms unstructured business documents into structured digital data with advanced document and character recognition.

  • Self-service validation with machine learning

    Continuously improves capture and conversion rates and learns from user error or omission corrections.

  • Business rules and exception handling

    Helps define business rules and workflows to improve high-volume processing and reduce the number of exceptions.

  • Multilingual capabilities

    Recognizes more than 70 languages and character sets out of the box, while machine learning capabilities train the system to understand uncommon symbols and characters.

Take advantage of OpenText and partner services


OpenText offers deployment choice and flexibility for Email2EDI.

Professional Services

OpenText Consulting Services combines end-to-end solution implementation with comprehensive technology services to help improve systems.


OpenText helps customers find the right solution, the right support and the right outcome.


OpenText Learning Services offers comprehensive enablement and learning programs to accelerate knowledge and skills.


Explore our OpenText communities. Connect with individuals and companies to get insight and support. Get involved in the discussion.

Leaders trust OpenText

See how customers are succeeding with Email2EDI

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Email2EDI resources

OpenText Email and Fax digital capture solution overview

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When good B2B Managed Services turns bad

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