Fax server software

Integrate and automate enterprise faxing to build a robust communication platform with speed, security and reliability

In today’s business and economic climate, companies are under increasing pressure to streamline processes and boost efficiency. Demands for speed, security and reliability also turn up the pressure on communications. To remain competitive and profitable, companies have invested in back-end applications to improve business processes and bring them closer to their customers and suppliers.

Organizations that rely on fax must simplify and secure document distribution from users and back-end applications, such as ERP or electronic health record systems, to multiple stakeholders. Companies that distribute documents with enterprise fax server software can extend the process efficiencies of business applications and devices while reducing costs and improving response times, significantly impacting overall business performance.

OpenText™ RightFax™ is the most powerful fax server in the industry. It is integrated out of the box with desktop and enterprise applications to deliver a robust and secure communication platform.

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OpenText RightFax overview

RightFax is a scalable fax server solution that integrates with industry applications to streamline business processes, maximize productivity, increase security and decrease costs. RightFax is the most configurable fax server and supports any enterprise fax requirement, shortening business cycles and increasing speed to revenue for companies of all sizes.

RightFax redefines and modernizes secure fax to reduce risk, improve document workflow with back-end systems and increase efficiency. Available fully on-premises, as a hybrid fax deployment or as a fully managed service, RightFax is the only fax server with comprehensive deployment options to meet today’s diverse needs.

OpenText RightFax features

Modern, scalable solution

Ensures business continuity with high availability and disaster recovery options. Hybrid deployments scale fax capacity without fax boards, channels or capacity concerns.

Epic certified integration

Offers paperless, easy-to-use digital faxing from Epic, available on App Orchard, that reduces costs and increases HIPAA compliance.

Rich application integrations

Includes packaged integrations to enterprise applications, such as OpenText™ Content Server, OpenText™ eDOCS, Epic, Microsoft Exchange, Microsoft SharePoint, IBM Notes, IBM FileNet, Oracle and a certified connector for SAP. Other options are available for any application integration to streamline fax-dependent business processes.

Universal MFP integration via SMTP or XML

Allows organizations to integrate RightFax with virtually any multi-function printer (MFP) brand or model, providing functionality, such as quick and secure fax sends via SMTP-based, scan-to-email integration, single sign on functionality (if equipped), customizable cover sheets, note additions to outgoing faxes and print-back notifications and confirmations.

Flexible deployment options

Offers multiple deployment options, including fully managed services, on-premises and hybrid, to meet business needs today and as they evolve.

Full Integration between RightFax and MFP devices

Delivers tightly coupled integration with Ricoh, Fujistu, HP, Konica Minolta and Xerox MFP devices for a feature-rich, auditable, interactive user experience.

Visibility and analytics

Optimizes fax capacity and avoids bottlenecks with rich out-of-the box reporting and analytics using OpenText™ RightFax™ Analytics.

Multiple server types and add-on options

Provides a flexible, extensible, scalable architecture and growth options to meet the needs of all businesses with multiple add-on solutions.

Detailed auditability

Tracks all stages of the fax lifecycle, including visual fax user avatars and an interactive user interface.

Archiving options

Leverages multiple fax archiving options for long-term storage, including OpenText™ Alchemy.

“RightFax allows us to eliminate paper, resulting in cost savings and efficiency gains for our users.”

Teddy Halidy, Systems Engineer, Sutter Health

OpenText RightFax benefits

Accelerate modernization initiatives

Remove paper fax and transform fax-dependent business processes to eliminate inefficiencies, drive competitive differentiation and improve bottom-line results.

Reduce cost

Digitize manual, paper-based information exchange to reduce errors and the costs to resolve them. Enable digital, paperless faxing to maximize productivity.

Increase user and workflow productivity

Integrate with email and desktop applications for fast and easy efaxing in familiar user environments. Optimize document processing and increase employee productivity with RightFax client workflows.

Ensure compliance

Comply with customer, industry and data privacy mandates. Increase security and auditability of messaging and information access. RightFax is certified by US Department of Defense interoperability and security standards with Joint Interoperability Test Command (JITC) certification.

Speed time to revenue

Integrate with enterprise applications and automate paper-based, manual fax processes to shorten business cycles and increase the speed of transactions.

Improve customer satisfaction

Deliver consistent, reliable and secure communications to customers and other key constituents.

OpenText RightFax related solutions

  • Hybrid fax

    OpenText™ RightFax™ Connect is a cloud service for RightFax that eliminates all onsite telephony for faxing. Faxes are transmitted via the OpenText Cloud in hybrid deployments.

    Simplify RightFax deployments

    Simplify RightFax deployments with hybrid fax
  • Direct messaging

    OpenText™ RightFax™ Healthcare Direct provides fax-to-Direct message conversion and allows healthcare organization to send and receive Direct messages.

    Accelerate interoperability

    Accelerate interoperability with direct messaging

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