Transaction visibility and analytics

Gain insights into transaction flows and trading partner performance to identify and manage exceptions before they impact mission-critical business operations

Business runs on transactions from suppliers, customers, financial institutions, carriers and more. Inaccurate or missing transactions can slow time to revenue, create business continuity risk and impact customer commitments. Organizations need complete visibility into the lifecycle of all transactions to keep business operations running smoothly.

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What are transaction visibility and analytics?

Transaction visibility provides mission critical insight into the flow of business documents across their lifecycle. The best visibility tools proactively manage activity as well as inactivity, such as when an expected event does not take place. Configurable to specific business rules, visibility tools enable companies to manage by exception and catch issues before they impact the business.

In addition to operational visibility, many companies also employ transactional analytics for deeper insight into supply chain and trading partner performance. Leveraging historical and current transactional data, analytics can identify trends and patterns. Predictive metrics, such as the likelihood of a supplier to invoice accurately or a carrier to deliver on time, help forecast operational and business outcomes that can mitigate supply chain risk.

Transaction visibility and analytics benefits

Improve agility

Leverage realtime alerts to proactively resolve potential problems, minimize production downtime and avoid supply chain disruption.

Optimize business processes

Monitor transaction flows across Procure-to-Pay or Order-to-Cash processes to identify and remove bottlenecks, seamlessly process business transactions and accelerate time to value.

Improve trading partner performance

Identify poorly performing trading partners and reward top performers with new business opportunities.

Gain performance insight

Obtain deeper insights into buy and sell side processes to speed time to market and improve customer satisfaction.

Predict future business performance

Leverage historical transaction information to determine future inventory requirements and supply chain performance.

Improve customer satisfaction

Respond to customer demands faster and provide more accurate answers to order status questions and more.

Transaction and analytics solutions

OpenText™ Business Network offers solutions to help companies obtain greater visibility into their supply chain operations, transaction flows and trading partner performance:

Document tracking service
OpenText™ Active Documents offers end-to-end transaction lifecycle visibility to manage by exception.
Simplify transaction visibility
Simplify transaction visibility document tracking service
Data visibility
OpenText™ LENS provides visibility into data information flows between any enterprise application.
Monitor data flows
Monitor information flows with data visibility
Supply chain analytics
OpenText™ Trading Grid™ Analytics delivers rich historical, current and predictive analytics for buy and sell side business processes.
Improve decision making
Improve decision making with supply chain analytics

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Bridge the Digital Gap in Your Supply Chain: How-To Tips for Digital Collaboration with Non-Digital Trading Partners