Digital fax

Modernize fax to increase productivity and reduce costs

Fax has evolved from a physical, paper-based device to powerful enterprise technology. Digital fax is a secure, trackable and auditable form of information exchange that is easy to use, cost effective and integrates with enterprise applications.

Today’s digital fax technology eliminates standalone fax machines and other disparate, unreliable fax methods to enable centralized efaxing from the desktop, within email and between back-end applications.

OpenText is the most trusted provider of digital fax solutions that offers every deployment option, on-premises, cloud-based, hybrid or as a fully managed service, to meet today’s needs and evolve to tomorrow’s requirements.

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Find out about OpenText™ RightFax™ and other market leading digital fax solutions.

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What is digital fax?

Digital faxing exchanges paperless fax messages, without traditional fax machines and devices. Often referred to as efaxing, users exchange electronic faxes, typically within email or desktop applications. Enterprise platforms, such as SAP and Oracle, can be integrated to automatically send and receive faxed documents.

Digital fax requires peer-to-peer direct connectivity using the telephone network to exchange data as a secure fax transmission. Centralized enterprise digital faxing further enhances the security of faxed documents, which often contain sensitive or confidential information, by improving compliance and eliminating the risk of lost, misplaced or misfiled paper faxes.

OpenText digital fax overview

Organizations leverage OpenText to build a robust and secure communication ecosystem that is integrated and automated with desktop and enterprise applications. OpenText offers a complete suite of solutions with flexible deployment and integration options that meet mission-critical information exchange demands.

OpenText digital fax solutions redefine and modernize faxing to automate time-intensive, manual, document-driven processes, saving time, resources and cost.

OpenText digital fax features

Flexible deployment options

Offers multiple deployment options, including fully managed services, on-premises, hybrid and cloud, to meet current and future requirements.

Modern, scalable solutions

Ensures business continuity with ultra-high availability and scales up or down, as needed, on-premises or in the OpenText Cloud.

Rich integrations

Includes packaged integrations to enterprise applications that are configurable to streamline fax-dependent business processes.

Visibility and analytics

Optimizes faxing with rich out-of-the box reporting and analytics for both historic and current exchanges.

Conversion to structured data

Extracts fax document content with capture technology to further automate and optimize business processes.

OpenText digital fax benefits

Increase user and workflow productivity

Integrate with email and desktop applications for fast and easy efaxing in familiar user environments.

Accelerate time to revenue

Integrate with enterprise applications and automate paper-based, manual fax processes to shorten business cycles.

Reduce cost

Digitize manual, paper-based information exchange to reduce errors and the costs to resolve them. Eliminate the cost of managing and maintaining standalone fax machines, including dedicated analog lines for each machine.

Ensure compliance

Comply with customer, industry and data privacy mandates. Increase security and auditability of messaging and information access. Support regulatory requirements with out-of-the box compliance configurations for HIPAA and PCI-DSS to further reduce risk.

Improve customer satisfaction

Increase the speed of transactions through consistent, reliable and secure fax communications.

OpenText digital fax solutions

Enterprise fax server

OpenText™ RightFax™ is a scalable fax server solution that integrates with the industry applications that power business processes to increase security and decrease costs.


Modernize enterprise fax

Cloud fax services

OpenText™ Fax2Mail™ is an enterprise cloud fax service that simplifies desktop faxing, while reducing the cost and complexity of managing onsite hardware, software and telephony.


Simplify desktop faxing

Fax managed services

OpenText™ RightFax™ Managed Services combines RightFax technology with OpenText experts, hosted in an OpenText data center or a third-party cloud application.


Offload on-premises fax complexity

Small business fax solutions

OpenText™ RightFax™ Express is a family of solutions for small business, designed to make faxing an easy and nimble part of day-to-day business.


Choose flexible options

OpenText digital fax solutions

Enterprise fax server

OpenText™ RightFax™ is a scalable fax server solution that integrates with the industry applications that power business processes to increase security and decrease costs.


Modernize enterprise fax

Cloud fax services

OpenText™ Fax2Mail™ is an enterprise cloud fax service that simplifies desktop faxing, while reducing the cost and complexity of managing onsite hardware, software and telephony.


Simplify desktop faxing

Fax managed services

OpenText™ RightFax™ Managed Services combines RightFax technology with OpenText experts, hosted in an OpenText data center or a third-party cloud application.


Offload on-premises fax complexity

Small business fax solutions

OpenText™ RightFax™ Express is a family of solutions for small business, designed to make faxing an easy and nimble part of day-to-day business.


Choose flexible options

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