Product lifecycle management services

Get the product and process expertise to help manage and support a PLM environment

Managing product information is the foundation for any industry that produces finished goods or subcomponents. Product development faces common challenges within the organization and with supplier partners, including reusing data, leveraging corporate knowledge, enabling concurrent engineering and design discussions and facilitating information sharing. The complexity and number of data elements produced in the design process make areas, such as Computer Aided Design (CAD) vaulting, version control and release management, standard requirements for all members of an extended supply chain.

OpenText™ offers expert managed services and market leading product lifecycle management (PLM) software as a licensed reseller of solutions from Dassault Systèmes and Siemens, offloading complexity and accelerating time to market.

OpenText PLM services overview

OpenText is a licensed value-added reseller (VAR) of PLM and CAD solutions from Dassault Systèmes and Siemens, adding expertise and best practices to industry leading software. With more than 30 years of global automotive OEM and supplier expertise, OpenText is the trusted PLM partner for more than 1,800 OEMs and suppliers across 150 countries. As a top five North American Dassault partner and Siemens Gold Status partner, OpenText delivers the software, security, education and advisory services to reduce risk, decrease complexity and improve productivity by easing business-to-business interactions across the product lifecycle.

OpenText PLM services features

Application installation

Offers complete setup, configuration and implementation of CAD and PLM software.

System refresh and upgrades

Performs infrastructure audits and documents the complete process to provide detailed improvement plans. Implements current release and patch levels as specified by business partners.

System administration support

Provides complete product support to augment staffing gaps and resource constraints. Offers on-the-job support programs to enhance knowledge retention and promote problem-solving skills.

Training and certification

Provides a full range of training programs, from fundamentals courses to advanced curriculums. Creates custom educational programs with content tailored to specific industries and offers customer certifications in OEM practices and methodologies.

Infrastructure standards

Ensures consistent system standards across a complete PLM infrastructure.

Program support

Includes increased support for program roll-outs to meet peak demands.

OpenText PLM services benefits

Improve collaboration

Facilitate true collaboration by linking companies together through secure network services and platforms designed to support mission-critical business data and processes. Connect easily to trading partners and improve cooperation across the extended enterprise.

Focus on core business

Leverage OpenText PLM Managed Services to focus on the core business, not the complexity of PLM software implementation and refresh.

Speed time to market

Get products to customers, markets and channels faster with industry-leading software and services.

Leverage the experts for outstanding support

Experience an end-to-end onboarding approach, premium SLAs and 24/7/365 accessibility.

PLM Professional Services Solutions

Siemens PLM solutions connect people and processes to support product lifecycle management, collaboration and innovation. All participants in the product lifecycle can easily find up-to-date information to make the best product decisions.

As a preferred VAR of Siemens software, OpenText helps suppliers streamline product processes from initial concept development through design, manufacturing and support.

Dassault Systèmes offers industry-leading applications delivered on the 3DEXPERIENCE platform, including Design & Engineering, Manufacturing & Production, Simulation, Governance & Lifecycle, 3D Design Experience for Professionals, as well as a broad catalogue of services.

CATIA, powered by Dassault Systèmes’ 3DEXPERIENCE platform, is leading design software for 3D CAD design excellence and facilitates collaborative engineering across disciplines manufacturing.

OpenText is a certified Business and Education partner of Dassault Systèmes and is a recognized expert in Dassault software across multiple industries. OpenText is ranked as one of the top five Dassault business partners in North America.

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