Supply chain optimization

The effects of COVID-19 are impacting business operations on a global scale. Production stoppages and shortages are raising supply chain stability concerns. Organizations need optimized supply chains to keep transactions flowing between business partners, ensure business continuity and minimize impact on company performance.

Digitizing and integrating transactions between buyers and suppliers streamline supply chain operations and increase visibility into markets and performance.

Leading brands and retailers around the world choose OpenText solutions and expertise to transition supply chains from a cost of doing business to a source of differentiated service and accelerated business growth.

OpenText helps companies build flexible supply chain ecosystems that are agile and responsive to rapidly changing customer and market demands. The leading platform for supply chain integration, OpenText™ Trading Grid™ is a flexible configurable digital backbone enabling organizations to optimize supply chain processes across the entire trading community. Together with OpenText™ B2B Managed Services, OpenText offers a complete people-process-technology supply chain integration solution based on decades of industry best practices and proven processes.

Trading Grid includes Active Applications, a suite of SaaS solutions to streamline and accelerate supply chain business processes, including order management, electronic invoicing, community management and retail deductions management. Delivered as a global multi-tenant service, Trading Grid provides ongoing innovation and keeps current with evolving standards and regulations to future proof business.

Provides a single cloud platform to connect to all trading partners and seamlessly exchange information regardless of protocol, format, language, standard, structured or unstructured content.

Leverages the broadest range of protocol, communications and application integration support for any-to-any connectivity across diverse supply chain systems and users. Offers broad support for industry-specific and regional protocols to ensure access to any person or system globally.

Enables users to configure business rules to manage by exception and focus on high priority needs, both on specified activity or non-activity. Manages transaction exceptions and automates response to business process anomalies, such as receiving an invoice before delivery of the ASN. Delivers event notifications and initiates workflow tasks directly within ERP applications for an integrated business experience.

Exposes and consumes realtime services with API tools and a developer portal to define ecosystem relationships and create tailored micro-services.

Empowers users with visibility and control over supply chain operations. Makes it easy for trading partners to connect and manage profiles via self-service partner setup, automated partner provisioning, simple file sharing and email and fax to EDI conversion tools.

Leverages the power of the world’s largest B2B supply chain community, with more than 800,000 trading partners already connected. Accelerates time to implementation and time to value through existing connectivity and global partner reach.

Enables 100% community participation by offering a range of easy-to-adopt integration solutions for even the smallest trading partners. From direct integration to simple file sharing to conversion of email and fax to EDI, OpenText makes it easy for trading partners to connect and optimize business processes.

Offers insights into business metrics and KPIs as well as buy- and sell-side operational metrics and performance in a single platform. Delivers historical trends, current performance and predictive metrics to identify risk and drill into specific issues and exceptions before they cause broader business disruption.

Validates electronic invoices to ensure they meet today’s regulatory requirements on a per-country basis and as regulations evolve.

Leverages best practice supply chain processes, including cross-docking, direct store delivery (DSD), vendor managed inventory (VMI) and evaluated receipt settlement (ERS).

Extends internal resources with OpenText experts to remove the burden of ongoing community, customer and protocol changes. Offloads supply chain integration complexity and allows organizations to focus on their core mission.

Automate operational processes and digitize transactions to enhance business productivity, improve data quality and increase supply chain efficiencies.

Enhance responsiveness for higher customer satisfaction with cross-channel consistency and higher perfect order rates.

Provide full process clarity to avoid disputes and improve partner relationships with realtime exception collaboration and shared visibility.

Gain visibility into B2B transactions with intuitive search and reporting functions and dashboards. Quickly identify errors and issues throughout the lifecycle of all B2B documents so no orders, invoices or payments fall out of the process.

Reduce manual rework of paper-based orders and invoices and avoid errors associated with re-keying information from one business system to another, reducing transaction processing time and improving end-to-end process accuracy.